Acronis Problems

18 years ago

This will be a bit long but I really need help/advice.

I bought Acronis True Image 10 in October and attempted to back up my entire system (which according to Acronis should included not having to re-install software). Shortly thereafter I did the validation check and everything else they suggested with messages back and forth. I wanted to know if the entire system was indeed backed up and why I showed the same thing when I validated 5 times and checked it other ways they suggested. This went on from October until now.

I recently had a new, larger hard drive installed and when I tried to re-install certain programs had no luck. Today I received the following message after sending them a snapshot:

1) Please note that according to the screen shot you have splitted full backup.

When you click on any part of the backup and want to execute any backup/restore/explore/mount operation the product detects the whole backup. That is why you had the same snapshots.

If you created the full backup of system partition/disk then all data is backed up.

2) Please note that you can not restore the separate applications from the image since the applications usually change the registry during the installation. You can restore the applications only restoring the whole image of the system partition/disk.

First off, I did the my computer backup as instructed in the manual. So why do I have split backup and what does that mean? If understand the second paragraph correctly, I can't restore individual files/programs because of the split backup.

I'm totally confused at this point and all I want to do is get certain programs/files from the old drive and put them on the new drive. There is an application called my data backup. Should I have used that?

I appreciate everyone's help very much on this forum.

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Comment (1)

owbist
18 years ago
Steve I am running Acronis True Image version 7. I had done full backups of my computers too as well as created emergency start up disks.

During the set up for the back up you were asked the size of the splits in the backup. During my first attempt I did that and needed 9 CDs because it did not allow me to set it for DVDs (perhaps version 10 has got more modern and allows that?) Yours, if DVD splits are acceptable in V10 would be 4.3 gigs perhaps. Afterwards I did not set it for splits but instead copied it to another hard drive as one file.

When you attempted the back up did you put the last CD or DVD in first? This is an important point and must be followed. If you had the new, larger hard drive installed as well as the old one why didn't you elect to use the new one as the master drive and restore the whole image to that? Then you could have removed the operating system from the old drive and use that drive as a back up. I would think trying to restore a program to another hard drive or partition while retaining the operating system elsewhere would be beyond the scope of Acronis because as item #2 in your post suggests the image is created with all the programs, operating system and registry all on the one drive.

I got into big time trouble last week and needed to restore the image. Well that was not about to happen. Rather than try explaining here you might click the link below to where I asked for help with Acronis. Please be sure to click the link provided by NPMCL in post #7 (to Wilders Security) as it contains a wealth of valuable information besides what help I received. You may indeed find the whole thread of interest, It may not address your immediate issues. I am a little wiser now - and hopefully much safer as I had relied on Acronis more than perhaps I should have done and not backed up my data at intervals.

I hope all that makes sense to you and helps a little

Here is a link that might be useful: Help thread on Acronis version 7
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Acronis Problems

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owbist

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