if susan fixed her nxr oven ignitor u can 2 !
Maddy Reynolds
11 years ago
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Maddy Reynolds
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A review of my new NXR range
Comments (146)I hate starting a new post if the idea is already out there. So I hope to get some feedback here. But if it is already discussed, please let me know. I would love to find a solution. Has anyone come up with a "hack" of sorts when it comes to simmering with small pots? I need to express first and foremost that I love my NXR range. I purchased my 30" NXR DRGB3001 about 3 years ago. I did a lot of research before buying it, hours of comparison shopping on similar models, accepted the potential issues that I read here on this forum (thanks everyone!), and when Costco had a sale I snatched it up immediately. I love my stove! Not only does it look great in my modern kitchen, I love the no-frills aspect of it. Simple design and simple operation. I am no chef, but I love to cook and I cook on it almost every day. I have yet to encounter any major problems that cause me pause. There are some small issues, but like I said before when I decided to buy the range, I accept them and am committed to fixing them as they come along. I did/do encounter the clicking igniter (expressed here as well as in other threads), but is so minor and rare that it barely registers more than a small annoyance. Also small, compared to other high-end ranges, I think it gets very "warm" for my tiny, open-concept kitchen/living area, but in the winter it can be comforting (I think it lacks bulky insulation, but that I think it is also why the price point is so appealing). I love the wide burners so that I can use my 12" cast iron skillet and have it heat uniformly, not just in the center as I have experienced with most other ranges, but simmering in those same larger pans is almost impossible. The simmer feature is confined to the small inner burner and I wish it had the ability to turn it off and use the outer burner only for simmering. Also in contrast, to my initial concern, I have a lot of difficulty using small pots for small-batch cooking. When using a small 1 or 2-quart saucier to whisk up some hollandaise or similar, the small inner burners do not reach the bottom of the pot to bring it to boil, and the larger outer burners only heat up the outside of the pot and handle, burning the sides of the sauce and my hands trying to hold the handle. And being a house of only two, much of my cooking is in small batches. So I encounter the problem often. Has anyone come up with a trick or solution for this or similar? Possibly a replacement grate or 3rd party ceramic burner cover? I know of solutions for wok cooking, and heat diffusers (they don't work because of how tall the grates are) but have yet to find anything that will concentrate the flame to get it closer to smaller pots and would love to know what others do in this scenario. Thanks in advance....See MoreSusan's NXR oven safety valve is broken. What's the part number?
Comments (31)I am having a similar issue with my oven. It has not really worked since the day I bought it. It would swing a 100 degrees (+-50) and NXR at the time said that was normal. It was repaired twice, replacing and shielding the thermostat sensor. It has gotten continually worse and now the oven does not come on at all and if it does it will only heat up to 100 degrees. Prior to that it would heat up then shut off and take an hour for the burner to go back on. The Broiler works fine, the oven igniter works fine (or so I think) so I am thinking that it is the gas safety valve. NXR does not have this part on their website. Looking at the links to the parts above I was wondering if there are any specifications or tolerances that I need to consider when using a generic part? Thanks in advance....See More36" Thor vs NXR-PRO 36" or other???? $3k budget
Comments (33)"Cheap Chinese . . . crapola ....." Okay, that is the wrong knock. The "crapola" debate was hashed out here --- and resolved against that opinion --- in threads here five years ago. The knock on the Hyxxion-made stoves (Thor and NXR) is not their old fashioned simplicity nor is it "crapola" build quality Unless the definition of crapola is minimal electronics and manual clean ovens. :>) The knock is poor post-sale service and support for those who are not enthusiastic and self-sufficient DIYers. One might ask, "if these are such simple stoves, why worry about service?" Well, I have not had to "continually fix things" but you do need to consider that the Hyxxion-made stoves (Thor, NXR and Kucht) are a decades old design. Think Wolf sealed-burner stoves from back in the 1980s, long before SubZero bought the residential product line from the old Wolf company and back when the old company first started making a residential product. Or maybe think old-fashioned Jeep 4wd vehicles. Those kinds of products need periodic maintenance. For example, every so often, an old-style Jeep requires replacement points and spark plugs, lubrication of bearings and such. So also, at some point, your NXR or Thor will (just like the decades old Wolf models) will need to have burners cleaned out, will need somebody to remove gunk build-up on jets, and eventually will need some stovetop or oven ignitors replaced. These can be easy tasks for confident and capable DIYers. See the thread ["if-susan-fixed-her-nxr-oven-ignitor-u-can-2"[(https://www.houzz.com/discussions/if-susan-fixed-her-nxr-oven-ignitor-u-can-2-dsvw-vd~2288437?n=32) for an example. But many people are not enthusiastic, confident appliance DIYers. Even if you are, you might not have the time for it. If so, you will need a servicer. At least with an old-style Jeep, you can pretty readily find somebody to work on it for you. Might not be true for appliances if you've chosen a brand with a small market share. Best to check before buying. By "check," I mean you should do more than have Home Depot tell you that it can give you list of servicers if and when your Thor or NXR might need service. Call the servicers on the list. Find out who will actually work in your area and work on that brand. Servicers are getting old and retiring. More and more small service companies are no longer doing warranty work. Heck, when I needed minor warranty work on my new dishwasher -- somebody to replace a leaky $8 hose fitting --- I was given lists of servicers from Lowe's (where I bought it) and Bosch (who made it). Turned out that nobody on either list covered my town. And that was for a major brand appliance! The DIY consideration is for every brand with a small market share. Even Blue Star. Depending on where your home is located, you could have difficulty finding anybody to service any residential appliance from a company with a small market share. If you are not a DIYer, best sort that out before making a decision on what to buy. Also, in every manufacturer's product line, some lemons will get past quality control. Best to think about how you might deal with that if your stove turns out to be a defective one. Me, I bought my NXR from Costco.com going on seven years ago. I bought there because of Costco's policy of absolute full-customer-satisfaction and-full-refund-even-if turns-out that- you-just-don't-like-the product-after-using-it-for-a-while. Now, I also have a truck, a hoist, and burly friends to help load the stove to take to the local Costco, so I could easily have hauled my stove in for a refund or replacement if my NXR had been defective when it arrived. I would not have had to put up with drawn out delays for warranty fixes and eventual return. So, have you figured out what you would do if your new stove turned out to be defective after you receive it? It is true that you could wind up with that situation if you were to buy a Bosch or one of the $1000 major brand gas ranges you mentioned as your preferred alternative. But, those are smaller than and only weigh half as much as that 36" wide $1800 NXR "entree" from Home Depot, or the $2k DRGB floor model. You might be able to haul one of those alternative 30" model ranges back to HD on your own. Could you do that with the big NXR? For that matter, does your local Home Depot even stock the NXRs and Thors or would it be a special order? (My local Home Depot says that they are special order only. Your local HD might be different.) If special ordered, do you know if you could return it to the a local store and whether there would be restocking charges on this brand? What if you buy that older floor model NXR for $2k? (Is that a DRGB 3600 model? FWIW, a DRGB is the model NXR that I have.) Then there still are the 36" width and weight to deal with. To the questions others raised above, I would add the following. Is the stove going into a new build or an existing home? If an existing home, how will it be delivered? Whether you buy the $2k floor model DRGB version of the NXR from the dealer or the $1800 "Entree" NXR from HD, will it be installed for you or just delivered to your curb? How does it get into (or out) of your home? How hard would it be to move in a 36" wide stove? And that leads me to ask what is the attraction of the 36" size of range for you? Is it maybe style such as hoping for a higher-end look for real estate values? Or is it instead that maybe that you are thinking about stovetop cooking space and extra burners? Have you checked to see how your pots and pans will fit, as somebody above suggested? If so, I'd ask how often you think you will need the extra space or extra burners? If not frequently (like every week), I'd suggest considering alternatives for those functions for which extra burners might be needed. For example, I would look at at a large electric griddle which can be stashed when not using it. Say, a Broil-King for those times when you need to produce mass quantities of pancakes. Also, for pots, maybe consider a portable induction cooktop or two which you can pull out when you all need more than four burners at a time. (FWIW, the burners on the 30" NXR and Thor stoves are more widely spaced than on standard major brand ranges.) Do you regularly need to use full size sheet pans (18" x 26") so that the 30" width of the oven would be useful to your family?...See MoreNXR oven won't stay lit
Comments (1)Might be the safety valve but, IME, more likely is that the bake element's hot surface igniter (a/k/a glowplug) has weakened with use. It can glow and look like it is working fine but may not be passing sufficient current for the safety valve to open consistently after the first ignition. Have you seen this thread? -- if-susan-fixed-her-nxr-oven-ignitor-u-can-2....See MoreMaddy Reynolds
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