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beth_w737

Help: Anyone have problems with Sonoma Tile Imperfections?

beth_w737
13 years ago

We ordered Sonoma tile for our bathroom, we originally were going to get crackle but changed our minds due to the risk of problems with the shower. We spent more money and ordered the stellar line instead of tribeca, because they didn't have the same color in glossy tribeca (not much color choice in tribeca line). We had to wait 6-8 weeks for the tiles, builders had to stop working. We finally got them today and were so excited, but when we opened them, we noticed most if not all the tiles had problems. They all have extremely faint black specks, like faint dust/lint, but most also have at least one noticeable larger spot per tile (under the glaze, not on top, they don't come off). The spots aren't even all the same color, some are brown, some black, one's even green. Not huge but large enough to see with the naked eye and be noticeable. It's really hard to get photos because of the glossy finish, though I got a few, and can email one if someone wants to see. (I don't know how to post photos). We're trying to have the tile store help us but so frustrated....does anyone have advice? We expect cream tile to be solid cream.

Thanks for any help

Beth

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