We purchased a Parade Home with all the upgrades in June 2014. By November 2014 we started seeing our stain fading off the front panel of our dishwasher wood front panel. Then our dishwasher front computer panel froze up. I had to google how to reset the computer board. 2 months later the computer panel froze up again. I called the expert to come look at it. He said that #1 the dishwasher was put in at a tilt and the steam was making the stain come up and get into the computer board. He thinks that the weight of the wood panel tilted the dishwasher and caused the problem. The stain has faded on the top of the panel already. I have to pay $275 for a new computer panel on a KitchenAid dishwasher that is only 1 1/2 years old. I don't know if I should take the issue up with the builder? Of course we only have a 1 year contract...But I feel this resulted because he was uneducated about KitchenAid and wood front panels. Like xedos mentioned in the last comment, wood panels are made for Miele, Bosch, or Asko where the steam does not effect the front panel. This is so frustrating to me. (If you don't have experience building "high end" homes than DON'T BUILD THEM!!!)

Just FYI for others with custom panels on Monogram, or any other DW, there's supposed to be a 1/2" clearance from the control panel to the bottom side of the counter above it when closed, to prevent the condensation from getting trapped. This wouldn't be an issue for models with the auto-open feature.

Pull the dishwasher and cut the plywood out please. It's a giant useless shim.

If Its not supposed to happen, and if at some point damage to the surrounding materials is going to happen and the Miele techs are at a loss and its new…Its time to insist on a replacement. You probably have a lemon, it happens. The problem is getting Miele to agree, good luck with that. With my kitchenaid, the tech just had to call the company and say it was beyond repair and I got a new dishwasher.