Electrolux induction range owners since 2011-2012, please report

11 years ago

I am interested in the Electrolux slide-in induction range EW30IS65J which is now running about $2600 but the reviews on Amazon are just terrible- about half of the reviewers reported oven malfunctions, many just around the 2 year mark. There are 18 reviews with 3 stars or less and only 8 reviews with 4 or 5 stars.

Please report on your experience with the Electrolux induction range (slide-in or freestanding) regarding reliability, repairs needed, and bothersome noises. Also does the fact that the fan blows out the front of the range when you are using the burners bother you? We do a lot of Asian cooking so would be standing in front of the range a lotl

Thanks in advance for your help;

Featured Answer

hem93

3 years ago

Electrolux Induction E31 error fixed!!

We had this same error and fixed it for less than $300 with the help of some excellent YouTube videos and a repair service purchased on Ebay. Links are as follows

https://www.youtube.com/watch?v=Vqu-eiVcF78

https://www.youtube.com/watch?v=19vXoPT7ixg

https://www.ebay.com/itm/233472015002?hash=item365c043a9a:g:cOQAAOSw10VcQ8iT

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Comments (16)

coco4444
11 years ago
Still love mine (installed Aug 2011 so now 2.5y of use). These days I love the front fan as my house (and me!) can use all the extra warmth it can get! I honestly don't notice it in the summer months.
My initial review still stands (see link). Long heat up time for oven, limited but occasional use for lower oven. Fantastic function and response of stovetop burners, and using the special "polish" type cleaner my stovetop still looks pristine.
I hardly ever hear the little "click" noises, as usually my exhaust fan is running when I use the stovetop.
Turkey probe works well, auto shut off as well and both are nice features.
A few of the reviews I've read cite the worries about self-cleaning features destroying the electronics. For what it's worth, I find the convection fan really spreads the grease around, making the oven quite soiled. I use my self-clean about every 3 months (eek, is that normal, or way too long in between?!) and haven't yet had a problem.
There are a few other GW folks who have had this range as long as me, as well as more who have bought since. Hopefully they'll chime in. Good luck deciding!

Here is a link that might be useful: my original 3-day review!
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pudgybaby
11 years ago
I still love mine, too (installed ~july, 2010), but I have had some electrical issues like those described in some of the amazon reviews. I had trouble with the self clean - see link below for that experience. We have also had a couple of fault codes over the 3.5 years, and I just asked my DH and we can't remember the circumstances, but turning off the electrical at the box has always immediately cleared those codes. I think it's happened twice (other than the self-cleaning fault which would not clear). And I need to be clear that e'lux paid for the service call after the self-cleaning problem even though I had the problem after one year (13 months, I think). If I had had to pay for it, I'm sure my feeling for this range would not be so favorable.

I have not used the self-clean since I first had the problem, so scrubbing the oven is a real pain. I find that I let it go a lot longer between cleanings than I would if I used the self-clean, but whatever.

I agree with pretty much everything co-co said. The oven takes a long time to preheat. The fan blowing out the front doesn't bug me at all - it's not very strong to me. It runs for a LONG time after you turn off the oven. LOVE the gliding oven racks. As far as stove top noises, the clicks don't bother me at all (I barely hear them). The pan noises (kind of like squeals) as they heat up can be annoying, but it's just our cheaper pans that tend to do it and it goes away after a minute or so.

Other than needing the range reset after the self-cleaning incident, we have not needed to call for service.

I would give the range 4 stars at amazon. My DH says 3 because of the self-cleaning problem - and he doesn't even clean the oven :) Would I buy it again? I'm not sure because I suspect there are others we could chose from now, but yes.

Good luck with your choice!

Here is a link that might be useful: self-cleaning problem thread
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To try to answer your questions: (1) Both ranges are made in the same factory in Memphis, Tennessee. The differences are in features and conveniences, not really in quality of construction. (2) For feature comparisons, most vendor sites (AJ Madison, Lowe's, Sears, etc.) have a "compare" function which I'm guessing you've already used. If you have not yet done so, that may help you identify features and conveniences that might matter (or not) to you. (3) Basically, the Electrolux branded models are aimed a bit up-market from the Frigidaire Gallery line and so have a bit more in features which may or may not matter to your cooking. The Elux has a marginally larger oven wth the convenience of one gliding oven rack. The E-lux bottom drawer is a warming drawer which some find very useful and to which others find thmeselves indifferent. The electronics that run the digital touchpad controls on the Elux have some additional convenience functions. Again, these additional features will be important and useful to some folks but others will not care about them. (No right or wrong here, just personal preferences.) One thing that the Electrolux has that the Frigidaire does not is the bridging control for the two left-side 7-inch burners to make it easier to use a rectangular griddle or deglaze a large roasting pan.. Some people will prefer rotary knob controls for the burners (Frigidiare) while others consider digital touchpads an upgrade (and they are a bit easier to keep clean). (4) If you regularly use pans with 8" bases --- remember that it is the base that matters for induction, not how wide the top rim flares out -- you might find it more coonvenient to have the E-lux's two 7" burners on the left side. If you mostly use only one larger diameter pan at a time (say a 12" fry pan or large cast-iron dutch oven) and mostly use saucepans, smaller fry pans, and stockpots, then the Frigidaire's having a 5" and 6" diameter burner in the back is fine for you. (5) As for "adjusts to pan size, can accommodate a square pan," so can the Frigidaire. Basically, every induction burner "adjusts to pan size." The E-Lux website's listing of these "features" is just bloviating marketspeak. Every induction burner induces heat in the pan rather than radiating heat from the cooktop, so (obviously), only the pan gets hot. You could say that the pan's base becomes its own burner. That's what all induction burners do. It is only in comparison to radiant electric stoves that you would say that the burner "adjusts to pan size." Same thing with square griddle pans. You've got essentially the same 10" diameter right front burner on both stoves (marginal but imperceptible higher boost rating for the E-Lux). The Elux burner does not magically convert itself to a square shape as the marketing baloney might make you think. The big deal here is going to be in the pan you select -- some spread heat more evenly than others -- assuming you've done the requisite preheating time. Some are better at this than others. (You do understand that the magnetic field works best up to about an inch out from the burner ring and that you won't immediately get a fairly even heat across the full surface of a larger pan. You can still use larger pans, and the difference won't matter when you are, say, boiling water in a canning kettle as opposed to trying to get the perfect sear on steaks in a 14" wide pan.) (5) But, since you mentioned using a square pan, is that for a griddle pan? If so, the E-Lux might have a real advantage for you. The bridging left side burners will accommodate cast iron griddles like the ones from Lodge (which, I believe, are about 10.5" x 20"), That can give you more usable griddle space if you are doing griddle production for a crowd. For example, you could cook two large pancakes at a time. You also might be able to use one of the large (14" x 23") relatively inexpensive induction-suitable carbon-steel Chef King griddles. (I'm not sure if the Elux has 23" of space between the lip at the front edge of stove top and the backspash/vent/riser at the rear. Worth checking out if you are looking for griddle capacity. Also, if interested, it might be worth searching for the longish thread we had here last year discussing rectangular griddles for induction stoves and cooktops. ) This post was edited by JWVideo on Thu, Apr 24, 14 at 23:01
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@r, I thought I would chime in here to just say that I don’t think you are “obsessing“ at all regarding the use of knobs in this case. One of the most crucial variables in any kind of industrial design is the way we interface or interact with whatever the product is. Most of us utilize capacitive touch controls or infrared type touch controls on a constant basis with everything from iPads, smart phones, as well as any number of house appliances. But I would suggest that your instinct regarding cooktop or rangetop controls makes a lot of sense. Consider the difference in using a wall oven versus a cooktop. Most cooks in the kitchen can get the opportunity to wipe their hands in order to use touch capacitive controls on a wall oven. Of course, the case could be made that turning a simple dial, can be more intuitive, then going through a series of menus to get to where you want to go, since in the end, the mission of the wall oven has not really changed very much since our grandparents time which is essentially to bake the cake or roast the chicken. The reason I suspect that cook tops and range tops, as well as ranges are a particularly good candidate for knobs is due to the fact that the controls are often placed on a horizontal plane. Many people, especially those who are new to induction appliances for example, have learned a hard lesson as the very sensitive touch controls do not always take kindly to steam, water, droplets, and oil or gravy splatters. It is not hard to imagine why this is problematic because if you put any of these liquids on top of your smart phone screen, you would discover that the touch controls that works so beautifully such as the ones I’m using right now on my iPhone to create this post do not take kindly to having these substances on top of them. There are lots of examples of folks who have touch capacitive controls on these horizontal locations where the entire appliance is either shut down or thrown off its game. Of course, the majority of modern products that have knobs do not use the analog/mechanical controls of knobs of the past, but are in fact, “knobs“ that interface with micro control boards behind them. Still, there is an entire field of design that studies user interaction, and I do think that, at least, in some instances, such as with cooktops, knobs actually, do make a lot of sense. One can certainly debate where the best location for those knobs would be to avoid getting splatters on them since Cleaning knobs is not exactly, a fun time for most folks. Some people would assume that installing Touch Sensitive controls in all sorts of consumer products that once used knobs, levers, and buttons, is simply a design trend, and I’m sure there is truth to that. But a little voice inside also suggests to me, that one of the reasons they have moved away from knobs and especially the electromechanical kinds used in the past, is due to the cost of manufacturing. I do not have a data set to support this theory, but if you consider the labour and the bewildering amount of copper wiring that went into something such as a 1950 electric stove, some of which had lots of extra features, you can begin to imagine the cost savings of having a micro “motherboard“ taking the place of all that complex analogue electrical structure. I truly enjoy all of the benefits and possibilities that I have with my smart phone, laptop, iPads, etc. But I do think your instincts for knobs are not without merit, because sometimes, appliance designers attempt to answer questions that no one ever asked. My two. Cents 🤔.
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attofarad
11 years ago
I bought mine on sale August 2012, finally installed it 14 months later, and just started using it this past November.

Perfect Turkey was. Multiple racks of cookies all bake uniformly (std bake -- haven't tried convection for that). We haven't used the oven for a lot more, since our go-to oven is our Gaggenau combi-steam. I don't think we have used the bottom oven, except as a warming drawer, which was fine.

I don't like the fan blowing when I just start up the cook top (no oven), since it is a bit cool. The wife hasn't complained, so must not be that bad.

So far, we are very happy with it. I would have preferred a separate oven and 36" induction cooktop, but the range goes better with the kitchen layout. I'm not crazy about the cooktop layout. It is okay.
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Dana151
10 years ago
I have had the Electrolux slide-in range since Sept.2010, and loved it. For 3 years. In August 2013 the fan had to be replaced, in November 2013 the whole cook top had to be replaced. That added $1500 to the original cost. The new cook top lasted 11 months. It stopped working again (E31 error) and apparently the only way to fix it is to replace the whole top. Again.
Would I recommend the appliance? Not very likely.
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iain64
10 years ago
I have the freestanding range. I love it when it's working, but had to spend about $1600 to replace several boards of electronics for the induction top when it was about 2 years old. I've had no problems with the oven (I haven't really used the bottom oven, but it seems to work).
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cjzimmer
10 years ago
My freestanding range was installed in April of 2011. I've never had any problems or error codes. I've used the self clean a few times with no issues.

The fan noise is so quiet I barely notice it, I've never felt it so I'm not sure where it blows out from. The only issue I have is that I have one pan that when I put frozen veggies in it and then turn it on power boost it has a pretty loud buzz until the pot warms up but that is the extent of my issues. My other pots don't do that and that pot doesn't either with room temp food.

I'm cooking for a family of 8(who are homeschooled and work from home so every meal for that many people is cooked and eaten here) with all scratch cooking. A meal will have a minimum of 2 burners going often more. The main oven is used at least once a day and the lower oven is used several times a week. I'm pretty sure I've given this thing a bigger workout than the average user. But like any appliance there will be some lemons in the mix, thankfully mine has held up well.
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mcmummy
10 years ago
Hi! Very new to this website. How is ya'lls ranges holding up?
Appreciate and feedback!
Thanks
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iain64
10 years ago
I've had no problems since getting it repaired.
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iain64
9 years ago
Well, my cooktop stopped working again. I'm going to just replace the range with a GE PHB920.
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itsmeamit
9 years ago
Hi, Brought my around 2.5 years back and just today it went off with the E31 error. Now just started my research as to whether I can fix it on my own or need to call someone.
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mcmummy
9 years ago
Thanks for the update, hope you are able to get it fixed without hassle.
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lisapoi
8 years ago
last modified: 8 years ago
We had the E31 error message too. Had to pay $1500 CDN to repair it or buy a new range. We bought a new range. Our extended warranty had expired 8 months prior....had only owned that baby for 4 1/2 years.

My friend just recently had a similar experience with her Electrolux induction range...but hers was an E15 error code.

DO NOT BUY THIS STOVE!
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Miroslav Pulchart
4 years ago
Unfortunately same with us bought it 2012 four years ran good than error15 one circuit board gone
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Miroslav Pulchart
4 years ago
And now we have costly error 31, what a piece of s... Would not
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Miroslav Pulchart
4 years ago
Definitely would not recommend
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Electrolux induction range owners since 2011-2012, please report

hem93

Comments (16)

coco4444

pudgybaby

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