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Capital Service Support in SoCal

13 years ago

I didn't want my old thread to keep going, so I thought I'd start a new thread. In the ol' thread I was asking for advice on new stoves, but stated that Capital had been taken off the floors of retailers in my area 'cause of lack of support. My area is Santa Barbara/Ventura - SoCal. Capital did respond to my request to visit to their factory in SoCal, but finally (after a 4 mo wait - New Year's Eve Day - Yippee!!) my ol' Wolf was repaired and I'm now off the market for a new stove. However, I thought you folks might be interested in the list of service companies they did provide me for the SoCal area (listed below); however (Trevor) you'll notice that there are no companies for the Santa Barbara/Ventura area (LA Appliance in Valencia is the closest but they don't expand their service area to include Santa Barbara/Ventura) which explains why the stoves are no longer on the 'floors' in this area.

I want to give kudos to Capital for their detailed response to my visit request and questions. The Culinarian does appear to be a stove close to the pro-stoves of ol', and Trevor's great 'educational' videos and information about this product. The only 'heads-up' I'm attempting to provide by this post is a 'Buyer Beware' of post-sales support for this stove. If you live in an area in SoCal supported by one of these companies, than consider the Culinarian - if not, then make sure you figure the support factor in your final decision. In addition, I strongly urge every Buyer to determine/identify a 'qualified' service company who will maintain your stove - from personal experience there are service companies and 'qualified' service companies that can maintain your stoves. Make sure you do the same detailed research on the service companies as you have done on the stoves you are considering purchasing.

Snippet from Capital's email:

Here is a list of our Service Agencies in CA:

Active Appliance 6736 Van Nuys Boulevard Van Nuys CA 91405 818-778-1999

Advance Appliance Services, Inc. 1007B West College Avenue #482 Santa Rosa CA 95401 707-545-5223

Appliance Central 235 Tank Farm Road #B San Luis Opispo CA 93401 805-543-4303

Appliance Service Center 705 North Branciforte Santa Cruz CA 95062 831-426-8299

Arklide Appliance 3120 Colorado Street Carmichael CA 95608 916-308-8515

Bartels Appliance 4220 Meadow Brook Road Garden Valley CA 95633 530-333-9070

Bauman's Appliance Service 5757 East Clinton Avenue #116 Fresno CA 93727 559-348-9540

Baytech Appliance Repair 116 Central Avenue Redwood City CA 94061 650-571-8691

Bradley's Appliance Services 306 Fawn Court Petaluma CA 94954 707-763-7355

Capital Service Center 13211 Florence Avenue Santa Fe Springs CA 90670 866-402-4600

Economy Service 1005 Minerva Street San Leandro CA 94577 510-798-4409

Five Star Appliance Repair 724 Pope Court Roseville CA 95747 916-768-7296

Fosters Appliance 3015 Honolulu Avenue La Crescenta CA 91214 818-249-6143

Integrity Appliance Company 18645 Sherman Way #216 Reseda CA 91335 818-710-1039

Jags Appliance Repair 35318 Lucia Street Fremont CA 94536 510-494-9674

L. A. Appliance 25574 Rye Canyon Road #C Valencia CA 91355 661-964-0544

Luxury Appliance 1123 N. Sand Dimas Canyon Rd Sand Dimas CA 91773 909-342-7042

Mr. Appliance of Eastbay 33514 University Drive Union City CA 94578 510-487-8630

Mr. Appliance of Sunnyvale 25052 Mohr Drive Hayward CA 94545 408-844-8796

Your BBQ Grill Doc 4330 Montgomery Drive Santa Rosa CA 95405 707-703-9535

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