I just bought a miniature rose from them, but not mail order. Roses are its main product, so that's really all they are concerned with. The owner is a respected member of the local ARS society and the help he uses always seemed to be friendly and fairly knowledgable. As to the quality of their mail order service I can't tell you from experience, but they say they carry number 1 grade roses and I believe that their rating is positive on the Garden Watch Dog (although you may want to check for yourself right before you order). That's as the situation stands for now at least. Hope this helps you a bit.

I first learned about Roses Inc Tulsa on this forum a couple of months ago, was intrigued by their website, and have since spoken with staff there via phone. My initial impressions are very positive. I'm interested primarily in their selection of bareroots, but did not learn about them in time to order for 2010. They ship roses other than bareroots year 'round. They'll definitely get an order from me for the 2011 season.

Are they producing their own roses or are they 'middlemen'?

If they are resellers, how do they compare with Rosemania, Witherspoon and others who may be closer to other parts of the country?

They are middlemen. But because of the association with the local rose society, they occasionally will carry a few roses that are not readily available through more "average buyer" orientated sources. On occasion they have even had a few on Fortuniana for sale. Again, can't comment on their mail order service because I don't utilize it.

I could only find 3 different comments on DGW.

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Feedback History and Summary
3 positives
No neutrals
No negatives

Comments:
Rating Author Content
Positive trueaco
Edgecomb, ME
(1 review)
May 4, 2009 I recently purchased some wonderful roses from this company for my garden in Maine. I found the owner was responsive to all my emails, answered all my questions and sold me healthy, beautifully pruned and potted roses. I would highly recommend this company.

BTW: I picked up my roses at the greenhouse in Oklahoma in early April, transported the plants to Arkansas and then three weeks later took them to Maine to be hardened off and planted. So far, so good!
Positive texaslynn
Cypress, TX
(5 reviews)
April 7, 2009 On March 23, 2009 I placed an online order for three roses. Unfortunately, I didn't realize that the time frame for ordering roses from this company had passed. After noticing the mistake, I called the next day and spoke with Roberta. She was very nice, very friendly and told me that they could perhaps help me, even though the deadline had passed but that she needed to speak to Mark about this issue and would get back with me. A few days passed and I didn't hear anything so I called back. (In the meantime, my Amex card had been charged for the three roses). She remembered me and was again, very friendly and helpful and told me that she only had one of the three roses but could send it and that Mark would get back with me. I was very happy because the rose was one that is hard to find.

Some time passed and I finally received a call from Mark (it was on a Monday) and we talked about the order and I added a couple more roses to the order. He said that he could get the order to me by Wednesday. He did not know what the total would be; he would calculate it and get back with me. Since I had added a couple more roses to the order I wasn't entirely sure if the order would still be coming on Wednesday but I still basically was expecting it to come in a couple of days.

I never received a phone call about the order total and over a week went by. I finally called again and spoke with Mark, who began telling me that the roses were in pots and they cost more than bare root (naturally) and the shipping would cost as much as the roses (did he not know these things when I spoke to him a week earlier?). I cancelled the order but not even so much because of the cost (one of the roses I wanted really bad and couldn't find anywhere else) but because I was really irritated that I was practically told that they "were in the mail" and then I waited and waited and finally had to call and was then told the bad news. Couldn't someone have called and told me? Would anyone ever have called me/e-mailed me or given my money back if I hadn't done so?

I was very disappointed because they seemed so nice and so willing to help me in doing something past the deadline but I feel as though I've been strung along the past three weeks. If they couldn't help or didn't really want to, it would have been nice to have been told right away so I could have made other plans. I had been so impressed with their willingness to help me get the rose that I was desperate to get that I almost wrote a nice review on here and yet something told me to wait until I actually got the roses!

This might be a fine company to order roses from but my own personal experience went from rosy and happy to disappointed and frustrated. Hopefully, they will credit my account more promptly and I guess I'll go back to the rose vendors I usually use.
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On April 21st, 2009, texaslynn changed the rating from negative to positive and added the following:

This issue has been totally resolved and I am very happy to change my rating. What we had, originally, was a "failure to communicate" but I have been most impressed with Mark and the company since. He is a very nice, very kind man who worked to make things right. There will always be problems that arise, no matter how diligent a company is, but the way the issues are resolved are what makes a company good or bad. In my case, this has turned out very well and my initial impression of this company, which was good (before the miscommunication) was apparently the correct one!

Online ordering is closed for this year but I would definitely like to try to order again from Roses Inc Tulsa! (Also, if you have any special rose requests, get them to Mark now and he will do his best to find those roses for you)
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Company representative comment on April 9, 2009:
On Apr 8, 2009 11:36 PM, Roses inc. Tulsa responded with:
We make every effort to fill our customer orders with quality roses. This early in the season many of our roses that we grow are still under winter protection and we can not be sure of their condition until they are pulled from that protection. In this case the 1 rose that I told the customer we had did not meet my standards for quality and rather than send out something I could be proud of I informed the customer that we would not be shipping the rose bush. It took us several days to find the one rose that was under winter protection with 1500 others which delayed my reply to the customer.
Positive eickenho
Sugar Land, TX
(Zone 9a)
(32 reviews)
March 21, 2009 I purchased two bare root roses from Roses Inc. Tulsa. Roses Inc. Tulsa has a very good selection of hard to find roses. When the roses arrived, they were in great shape and were large, healthy and robust. Mark and Roberta were very helpful and friendly. I highly recommend Roses Inc. Tulsa.

You could find only 3 'different' comments at DGW because only 3 have been submitted thus far for this new vendor.

Sounds like they MAY be a promising new company. Will have to wait for future reports on people purchasing there roses.

It sounds like very few people have ordered from them =(

They have roses I want that I can not find anywhere else.

palepinkrose,

Are you still going to buy a rose this season? What companies have your rose at the present time?

Yeah Jim1961...I have found some Edens at Roses inc in Tulsa.

Its the only place that I could find them (except on ebay)

Since they are the only one that seems to have it, I guess I am going to take the leap with them lol

I decided to go ahead and try the Eden Rose and hope for the best.

Thank you for the tip about when to purchase. I had no idea that roses were so in demand!

I hope you will remember to post your comment on GardenWatchDog about the roses and service you receive if/when you receive your roses from Roses Inc. It will help the next person, just as you needed help now.

Palepinkrose, Please follow Maryl's advice and post feedback at Garden WatchDog. Some of the posts above seem to convey the idea that this MAY be a questionable operation. Based on my conversations with them, I'm more than willing to give Roses Inc Tulsa the benefit of the doubt, & think that the owners of this new nursery are serious in their determination to provide a quality product with quality service.

Yes I will be happy to post a full report.

I hope it will be a good one.

So far....not so good.

Rosesinctulsa was supposed to send my roses out on Tuesday.

They didn't get them out so now I have to wait another week.

Not too happy.

I bet Memorial Day screwed things up. I had the same thing happen with my Heirloom order. lol