Yes, they will replace your plant if it doesn't recover. They are a top notch nursery with good customer service. The problem in shipping starts when the temperatures heat up. It's very warm in Texas now. The plants are stressed in the box and will often arrive with black spot if coming from the south and PM if coming from California or just generally funky foliage from either place. The leaves may all fall off but they will grow new ones as long as the canes are still nice and green. Put it in an area with shade, water it well and give it some time. If it is some other problem, ARE will send you a new plant as long as you have notified them there is a problem promptly, and you have. Good luck. I think it will be fine.

Carol

I rec'd a plant like that from them last year. It recovered within a few weeks and did great after that.

Thank you very much Carol. And also Krista and Carla for your emails.

Good that makes me feel tons better. I do understand that things can happen but know I see why with a little more clarity. I will try to be patient. So far the roses have been either in the sink, bathtub or shaded front porch and kept well watered. So I'm hoping they will perk up soon.

Kate

I agree with what the others said. You ought to find out what the last shipping date is, and make your decision at least about 10 days before that. Also, keep in mind that they may run out of roses you like.

Sammy

Kate,
That'll happen with lots of smaller potted plants. Give it time and it will bounce right back. They are a very good firm to do business with.

They THREW IN A FREE ROSE??..WOw..as many as I've bought from them ...they have never done that..lucky you!!..Maybe it's because the rose has so far to travel?..Mine have never looked like that ever...just to cover yourself..I would take a pic and send to them just incase BUT it should recover and do nicely..every rose I've gotten from them has been awesome...Jeanne

Thank you Mary, Sammy, Mike and Jeanne.

Lots of reassuring words there. I think I am going to go ahead and plant them this weekend maybe even tonight. It is raining at the moment and they might enjoy that.

Jeanne yes they put a Knockout in. Which was kind of funny because I called about a month ago to confirm my order. The gal I spoke to read it back and said the names of the three I wanted and then said and a Red Knockout. I said that's nice but I didn't order it and she said it was a gift. I have no clue why:) I'm sure I'll find a home for it though. It looks better at the moment than the ones I actually ordered!

Have a great weekend all and thank you again.

Kate

I think that maybe a couple of years ago, they tossed in a Valentine rose if you ordered by a certain date. An extra rose is far better than a discount, isn't it.

Sammy

Kate,
The free Knockout rose was for anyone who placed an order before Valentine's Day. (It was mentioned on the front cover of their catalog).
I have ordered from them year after year and have never had a rose fail, but I know that they would replace it if a rose died...they ask folks to save the plastic label & return it to get a replacement rose. Last year I got a few roses that didn't look too good and were completely defoliated but I didn't worry. I just planted them out and gave them good care and within a couple of weeks they shot out new growth and grew & bloomed just fine. I know its disappointing and a little scary when roses arrive with yellow or defoliated leaves, but they have strong, healthy roses and should recover fine for you. I would definitely give them 3 weeks to recuperate before worrying....just give them lots of TLC and keep them watered.

Celeste

Kate, they are one of my top choices for a vendor. I hold them in high esteem.

Carla

Thank you everyone. I feel much better now. I'll stop wigging out and focus on keeping my roses happy until I can plant them.

Kate

Kate..congrats...If you are ever in the area you should see their gardens...I go every Spring and just go gah gah over their gardens..they are truly breathtaking...Jeanne

If no one minds I have another question. After a week of having received my roses from ARE two are doing well and the other two not so much. Now I know I have to be patient and I can do that but I'm wondering about maybe potting them up. From the nursery pots into their permanent (at least for this summer) containers. I want to do this because I suspect that leaving them inside at night and outside every morning might be too radical a change of temperature which is making the defoliation worse.

Only problem is that spring is coming on so slowly up here. Last night it was 26 degrees and I had to thaw my car to leave today. A friend suggested putting gift bags over them at night for protection from frost. Truly it is supposed to finally warm up a smidge this week also.

Just wondering what you all thought of that for a way to protect the roses or if the nighttime temps are just too mean.

Kate

Jeanne, I was there on Saturday, their roses have tons of buds on them and lots of them are blooming their heads off already! I got another Paul Neyron and Mrs. Dudley Cross, they were both full of buds, MDC even had two flowers. MDC is my first tea! So excited.

Kate, I would leave them in the pots they came with and continue what you're doing. You probably only have a week or two with the cold nights. Goodluck!

Remember that it takes longer for the soil to warm up when temps rise.

Carla

Thanks Msjam and Carla.

Carla I'm not sure I understood. It takes longer for soil to warm up as the temperature rises? I would have thought that both the ground and soil in a pot would stay consistently warmer or maybe I just need more coffee this morning.

Kate

I rarely have that problem with roses unless they come from afar. One of the best vendors I have done business with is Amity Heritage, and invariably, not only do their roses have buds, but some leaves will be falling off which only means that they lacked oxygen in transit and will be replacing the old with the new. Some of the best roses in my garden came from Amity and yes, they are small, but they are great to deal with.

As far as Ashdown, ARE, Chamblee, RU, I never have that problem, probably because they take a limited amount of time to get here, but I still think Amity's roses are some of the best I have ever bought and will continue buying from them that which I cannot get from closer nurseries, knowing that the yellowing leaves that are falling off are going to be gone soon and new ones will appear.

However, my recipe for them is to keep them in a baking pan in my kitchen window with about an inch of water and I take them out at noon each day for a day in the sun. Once it starts warming up, I keep them out longer each day, by taking them out a couple hours in the morning, around noon and late afternoon. After a couple weeks, they are acclimated and ready to go in the ground and some of the best roses I have.

Sorry Kate, it takes some time after temps. rise for the soil to warm up for planting those roses, I mean. Have I confused you furthur? Maybe I need more coffee, ha.

Carla

Thanks Patricia.

Kate

My Chamblees roses from late winter arrived with a full set of leaves, not surprising, since Chamblees is far south of me. After weeks outside up here on the 38th parallel, those leaves are now in the process of dropping and being replaced by a new set of springtime California leaves. That doesn't mean the plant is dying. It means that it went through two springs. So Kate, look at the canes. If the canes aren't black or brown or otherwise discolored, your plants could very well be adjusting to their new home. ARE sends fantastic plants. They can sometimes be on the large size for the pot. I disagree that repotting would be a problem. Sometimes the potting mix is very very light, with no soil at all (soiless potting mix for interstate shipping). It's been a dry spring, and my pots are all dried out. I've been repotting like crazy and watering.

Thank you Berndoodle:

What you said was very helpful. I do see a little bit of black on a couple of the canes but it does not seem to be progressive. I think I will go ahead and pot them up and just put a paper bag or maybe a cardboard box over them if the temps dip a lot. I'll put the bag on for sure at night for a couple more weeks. I really want these babies to make it.

Appreciate your feedback.

Kate