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eagleman35

2 year old toro needs a new engine

eagleman35
16 years ago

in Apr 2005 bought a new 20017 at Home Depot in a window period that Toro gave a 3 year FULL warrenty*
* See your retailer for fULL details. Guess I forgot to find out what FULL meant!

With all my discounts ending paying $325 Other places wanted $369. Why I went to HD.

About 2 weeks ago the LV195EA just died. Tried everyting.....ended returning to HD. Called and said I would need a NEW engine " Due to carbon build up breaking free, carbon scored the Cylinder and the unit requires a NEW engine" This would cost me $403 plus the $35 for transport fee!
Help.....what to do? Was also told this repair would not be covered under warranty.
Question...would it do any good to contact Customer Care Dept @ 866-214-9807. This was my primary as I bought anoter 20017 at a garage sale for $50 2 months ago ........Repaired the problem and runs like new!

Any ??????? T-man are you out there?

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