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Is yours honed? have your indtaller or seller get on this. mine is polished and sealed. oil wipes right up
It's polished and they said they sealed it twice! They are coming out on Wednesday to see what's up, but I'm discouraged because they are acting like this is normal and I should expect this. Absolutely not! Here's the crazy part: The fabricator gave me a sample to test and it did awesome. Then they installed the countertops, and they stained with oil the first day when I cooked dinner that night! Grease came out of the pan and onto the counter. I've tested side-by-side the sample they gave and my counter. My counter has a faint stain in 15-20 minutes of a tiny dab of oil. After 1.5-2 hours, it's a deep, dark stain. However, I can leave a thick puddle of grease on the sample, and nothing! It washes off great without a trace. Does not seem above board to me at all
Just to clarify, quartzite can be porous -- or not. So the staining does not mean it's not quartzite. It does mean that the stone is porous and that the sealer isn't doing enough. Either a better sealer or a better stone are needed.
Push the issue with your fabricator/installer. Show them your sample - in person - tell them to come look at your countertop + sample in your kitchen. Send it to them in writing if at all possible (need to keep a paper trail).
They are used to people dropping the issue once they tell them that it was something they did - they are not used to a homeowner pushing the issue.
If they won’t come look at it - the next step will be a letter. . .
Let me know!
I'm so glad it worked out, because that stone is beautiful!
@Rachel Garrett - so happy to hear that the stains came out! I don't know why I didn't add that to my first comment! I think maybe it was because I waw thinking about the issues some quartzite owners are having related to silicone bleeds - which cannot be removed with a poultice.
I can't believe that he removed all of the sealer by rubbing the counter down with acetone - and didn't explain that a new coat of sealer would need to be added.
In any event, I am happy that it has worked out. Just make sure that you re-seal the counters when needed. I was told that once water drops started being aborbed into the stone right away, that it was time for a new coat.
I am also happy about that they figured out what happened re: your countertops because I am now thinking of looking for a similar slab to have my floating vanity made out of for my powder room. I have several types of slabs "saved" as possible options already - but yours looks very pretty in the photos - so, now I need to see a slab in person!