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paul_ma commented on a discussion: Looking for feedback on Grohe & Moen faucets
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M Miller

Go on the Build dot com website, and sort for the following: finish: stainless steel; faucet holes: 1; spout reach: 9 to 10"; Height (not spout height): up to 16". You'll get faucets to choose from with your criteria.

Or, just get a new Brizo Venuto.

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paul_ma

Thanks for all the help. After realizing that reach was important to me the available options reduced dramatically. I was left with only the Grohe Zedra Model 32298DC3.


(I did give some thought to getting another Brizo Venuto, but it is discontinued and I couldn't find any new ones.)


I decided to order the Zedra from Amazon, and it just arrived. It does seem to have a lot of plastic parts. (Internal parts. All the visible parts seem to be real metal with the exception of the face of the sprayer.) This doesn't give me great confidence, but given I had little choice it is what it is and I'll hope for the best.

I'll report back after it is installed.


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paul_ma

@Foothills Kitchen & Bath, are you talking about "nearly the same model numbers" or *actually* the same? If they are exactly the same can the quality be trusted to be the same?

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Joseph Corlett, LLC

They are getting the same item. They are getting the same item at an unbeatable low price because of the huge buying power leverage of the big boxes, the savings of which are passed on to consumers, not by building the "same" faucet with cheaper parts.


Geesh, this myth won't die.

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blackfiveo1

Pfister support response.-

Hello

Thank you for taking the time to contact us. We apologize for the delay in response to your inquiry.

We understand that you are asking if the faucets are manufactured differently. We appreciate you bringing this to our attention so we can help you. Please note that all of our faucets are made the same way in manufacturing. There is no difference between purchasing the same model number from a retailer and a wholesaler. Our products are backed with a limited lifetime warranty for the original purchase of the product.

Pfister parts can be found for sale online using any major search engine. They can also be found and/or ordered at home improvement centers, hardware stores, and plumbing supply stores. If a part is not available in a specific store, it can usually be special ordered for you. Retailers are found through our Where to Buy page (link below). Any new individual part and/or product purchased will be covered under the lifetime warranty for that specific part and/or product.

http://www.pfisterfaucets.com/where-to-buy

We hope the information we provided was helpful. Please create a new case if you need support in the future, and we'll be happy to assist.

Sincerely,
Diana M.
Pfister Support Team
1-800-732-8238

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